Billing Terms and Conditions

IVY'S LASHES BILLING TERMS AND CONDITIONS

1. ACCEPTED PAYMENT METHODS

We accept the following payment methods:

• Credit & Debit Cards: Visa, MasterCard, American Express
• Apple Pay & Google Pay
• PayPal, iDeal/WERO
• Klarna
• Bank Transfers (for bulk orders – contact us for details)

All payments are processed in Euro.

2. PAYMENT PROCESSING

• Payments must be completed at the time of purchase.
• Orders will not be processed or shipped until full payment has been received.
• If a payment is declined or fails, the order will not be confirmed.

3. PRICING & CURRENCY

• All prices listed Euro.
• Prices are subject to change without notice.
• Any applicable taxes and shipping fees will be calculated at checkout.

4. SECURE PAYMENT PROCESSING

• Aroselle uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
• We do not store your credit card or payment details.

5. REFUNDS & CHARGEBACKS

• Refunds are processed according to our Refund & Return Policy.
• Unauthorized chargebacks will be disputed. If you experience any issues, please contact us at info@ivyslashes.com.

6. FRAUD PREVENTION

• Aroselle reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
• Additional identity verification may be requested for high-value transactions.

CONTACT INFORMATION

Store Name: IVY'S LASHES
Address: Keizersgracht 520H, 1017 EK Amsterdam
Email: info@ivyslashes.com
WhatsApp: +31680227493 (handled by our agency)

Customer Service Hours: Monday to Friday: 9:00 AM – 5:00 PM (CET)
We will do our best to reply within 24hours.